Privacy Policy

The Frustum Privacy Policy

Last updated: 14th October 2016

Information We Collect

We do not collect any personal information from you unless you voluntarily provide it to us.

When you sign up to use the App, you will be asked to provide us with certain personal information, such as your email address. In this Privacy Policy, we refer to all personal information that you provide to us or that we otherwise obtain as set forth herein as “Personal Information.”

Like most web sites, we use automatic data collection technology when you use the App to record information that identifies your computer, to track your use of our App, and to collect certain basic information about you and your usage habits. This information includes information about your operating system, your IP addresses, browser type and language, referring and exit pages and URLs, keywords, date and time, amount of time spent on particular pages, what sections of the App you visit, and similar information concerning your use of the App (the “Usage Information”). We collect this Usage Information by using cookies and pixel tags (also called web beacons or clear gifs). Cookies are small packets of data that a web site stores on your computer’s hard drive so that your computer will “remember” information about your visit. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web site users. You can reject cookies by following the directions provided in your Internet provider’s “help” file. If you reject cookies, you may still visit the App, but may not be able to use some areas of the App. We do not collect Personal Information in this way, but if you’ve provided us with Personal Information we may associate that information with the information that is collected automatically. Automatic data collection may be performed on our behalf by our services providers.

How We Use Your Information

We will use your Personal Information and Usage Information for the following purposes:

  • To respond to your requests and to provide you with the App;
  • To respond to your inquiries and contact you about changes to the App;
  • To send you notices (for example, in the form of e-mails, mailings, and the like) regarding products or services you are receiving, and for billing and collection purposes;
  • To improve the App;
  • To contact you regarding other products or services we offer;
  • For any other purposes disclosed at the time the information is collected or to which you consent; and
  • As otherwise specifically described in this Privacy Policy.

We may also use your information to improve our App, and may use cookies and other information to enable us to customize your user experience.

We may also use your CAD Files and 3D Files to improve our App, and for our internal purposes.

We will share your credit card and other payment related information with a Third Party Service Provider as necessary to process your payment. The Third Party Service Provider stores your credit card information; we do not store this information. Storage by the Third Party Service Provider of your credit card and other payment relating information is subject to the privacy policies and practices of the Third Party Service Provider and is not subject to the terms of this privacy policy. By providing your credit card and other payment related information, you acknowledge and agree to use of such information by the Third Party Service Provider for purposes of processing your payment to us.

We, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases, hosting services, and processing payments. When we employ another company to perform a function of this nature, we provide them with the information that they need to perform their specific function, which may include Personal Information.

If we or all or substantially all of our assets are acquired, we expect that the information that we have collected, including Personal Information, would be transferred along with our other business assets.

We may disclose your information, including Personal Information, to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required by law, including but not limited to in response to court orders and subpoenas. We also may disclose such information when we have reason to believe that someone is or may be causing injury to or interference with our rights or property, other users of the App, or anyone else that could be harmed by such activities.

How We Protect Your Information

We take commercially reasonable steps to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

Accessing and Modifying Account Information

You may update the information that is stored in your user account by visiting  https://generate-de.frustum.com/#/account or by e-mailing us at support@frustum.com.

Your Choices

If you wish to stop receiving e-mails from us, please send us a message via  support@frustum.com. You may also choose to unsubscribe from our emails by following the instructions in the bottom of the email.

The App may contain links to External Sites. We do not endorse such External Sites and we are not responsible for the privacy practices of such sites. Please refer to the privacy policies of those sites for more information on how the operators of those sites collect and use your Personal Information.

Important Notice to Non-U.S. Residents

The App and our servers may be operated in the United States and other countries. If you are located in the European Union, any information you provide to us, including without limitation, any Personal Information, will be stored on the servers located in the European Union. If you are located outside of the European Union, any information you provide to us, including without limitation, any Personal Information, will be stored on the servers located in the United States or other countries.

Children

We do not knowingly collect Personal Information from children under the age of 13. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the internet without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.

Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time and will notify you of any changes during your next log-in to your account. You will be required to affirmatively accept these changes prior to logging-in to your account.

How to Contact Us.

If you have questions about this Privacy Policy, please send us a message via  support@frustum.com.